1. General Provisions
This Privacy Policy explains how Education Solutions collects, uses, stores and protects information received through the website edusolutions.ru and other official communication channels.
Company details:
| Legal entity |
ООО «Агентство экспорта образования» |
| Brand in English |
Education Solutions |
| English company name |
LLC Agency for Export of Education |
| Website |
edusolutions.ru |
| E-mail |
admission@edusolutions.ru |
| INN |
1655478223 |
| OGRN |
12216000401728 |
| Legal address |
office 15, 9/1 Dzerzhinskogo St., Kazan, 420111, Russian Federation |
By using the website edusolutions.ru, submitting a request, filling in a form or contacting Education Solutions, the User confirms that they have read this Privacy Policy and accept its terms.
2. Information Provided by the User
Education Solutions may receive information that the User voluntarily provides when:
- submitting a form on the website;
- requesting a consultation;
- contacting the Company by e-mail, phone, messengers or social networks;
- sending documents for admission consultation;
- communicating with Education Solutions representatives.
Such information may include:
- surname, name and patronymic;
- phone number;
- e-mail address;
- country of residence;
- citizenship or nationality;
- preferred language of communication;
- education information;
- desired university, city, educational program or field of study;
- information about parents or legal representatives, if provided by the User;
- documents and other information related to consultation, admission or support.
3. Information Collected Automatically
When visiting the website edusolutions.ru, the website may automatically collect technical information, including:
- IP address;
- browser type and version;
- device type;
- operating system;
- date and time of visit;
- pages viewed;
- source of transition to the website;
- session duration;
- cookies and similar technical identifiers.
This information is used to ensure correct website operation, analyze traffic, improve website content and evaluate the effectiveness of communication and advertising channels.
4. How We Use Information
Education Solutions may use information received from Users for the following purposes:
- responding to User requests;
- providing consultations about studying in Russia;
- explaining admission procedures;
- selecting universities, cities and educational programs;
- communicating with applicants, parents and legal representatives;
- preparing information related to admission;
- organizing document preparation and admission support;
- sending important notifications related to applications, deadlines, payments, documents, visa matters, arrival and the study process;
- improving the website, services and internal processes;
- maintaining communication history and internal records;
- complying with applicable legal requirements;
- protecting the rights and legitimate interests of Education Solutions.
5. Newsletters, Offers and Notifications
Education Solutions has the right to send the User notifications about its services, educational programs, admission opportunities, special offers, events, deadlines and other relevant information.
Such notifications may be sent by e-mail, phone, messengers, social networks or other communication channels provided by the User.
The User may refuse to receive such messages at any time by sending an e-mail to:
admission@edusolutions.ru
The subject line should state:
Unsubscribe from notifications
After receiving such request, Education Solutions will stop sending advertising and informational messages to the User.
This does not apply to service messages related to active applications, agreements, payments, documents, visa procedures, the admission process or other necessary operational communication.
6. Transfer of Information to Third Parties
Education Solutions does not sell, rent or publish Users’ personal information.
Information may be transferred to third parties only in cases where this is necessary for the provision of services, communication, admission support or compliance with legal requirements.
Such third parties may include:
- Russian educational institutions;
- partners and representatives involved in the admission process;
- translators, curators and support specialists;
- technical service providers;
- CRM systems, hosting providers, analytics and communication platforms;
- state authorities, if required by law or official request.
Any transfer of information is limited to the amount necessary for the relevant purpose.
7. Cookies
The website edusolutions.ru may use cookies.
Cookies are small technical files stored on the User’s device. They help the website function correctly, remember certain settings, analyze traffic and improve the user experience.
The User may block or delete cookies through browser settings. If cookies are disabled, some website functions may not work correctly.
8. Links to Third-Party Websites
The website edusolutions.ru may contain links to third-party websites, including websites of universities, partners, social networks, messengers or other external services.
Education Solutions is not responsible for the content, privacy policy or data processing rules of third-party websites.
This Privacy Policy applies only to the website edusolutions.ru and official communication channels of Education Solutions.
9. Data Protection
Education Solutions takes reasonable organizational and technical measures to protect information from unauthorized access, loss, misuse, alteration, disclosure, copying or destruction.
Access to information is limited to authorized persons who need such access to perform their work or provide services.
10. Data Retention Period
Information is stored for the period necessary for communication, provision of services, admission support, maintaining internal records, compliance with legal requirements or protection of rights and legitimate interests.
When the information is no longer required, it may be deleted, anonymized or archived in accordance with applicable requirements.
11. User Rights
The User has the right to:
- request information about the processing of their personal data;
- request correction of inaccurate or outdated information;
- request deletion of information in applicable cases;
- withdraw consent to personal data processing;
- refuse marketing and informational messages;
- contact Education Solutions regarding any privacy-related matter.
All requests must be sent to:
admission@edusolutions.ru
12. Changes to This Privacy Policy
Education Solutions may periodically update this Privacy Policy.
The current version of the Privacy Policy is always available on the website edusolutions.ru.
Continued use of the website after publication of changes means acceptance of the updated version of the Privacy Policy.
13. Contact Information
For any questions related to this Privacy Policy, the User may contact Education Solutions:
E-mail: admission@edusolutions.ru
Website: edusolutions.ru
Date of last update: 06 July 2026